F.A.Q’s

We’ve done our best to answer your questions.

Visitor Questions

Questions more commonly asked by past visitors to the Pet Expo.

Where is the Show being held?

The Edmonton Pet Expo is being held at Northlands in the Edmonton EXPO Centre. You can find us in Hall “A” (“A” for Awesome)!

How do I find the Hall?

Here is a map of the Edmonton Expo Centre: http://edmontonexpocentre.com/wp-content/uploads/2014/01/Expo_Colour_Model_2014.pdf

When is the Show?

Saturday, January 27th (10am-6pm) & Sunday, January 28th (10am-5pm), 2018.

How much do the tickets cost?

Admission is $15 for General Admission (16+), $10 for youth (6-15), and $40 for a Family Pass (2 general, 2 child). Children 5 and under get in free!

Where can I buy tickets?

You can purchase tickets here, or at the entrance of Hall A both days of the show.

Can I get tickets at the door?

Always! You will find the ticket booth located outside of Hall A in the main foyer/hallway of the EXPO Centre.

How can I pay for my tickets?

We accept debit, credit, and cash at the ticket office. Please note that cash makes everything go a lot more quickly!

Where can I park?

If you arrive by car, the Northlands parking attendants will direct you where to park on the EXPO grounds outside of the Hall. Please note that there is no street parking available.

How much does parking cost?

Northlands parking rates are set at $16 per car (subject to change – please contact Northlands for the most up-to-date info). We suggest carpooling –or better yet, park n’ride and take the LRT! See below for details.

Can I access the Show via public transit?

Absolutely! In fact, we recommend you take public transit to avoid parking fees. The LRT stops directly on the Northlands grounds and is very affordable. To plan your trip to the Edmonton Pet Expo, please visit http://etstripplanner.edmonton.ca/.

Who will be there?

For a comprehensive list of things going on at the show, please visit this page

What time are the presentations?

For our Stage Schedule, please check back later. Please note that the stage schedule is subject to change without notice.

What will be there?

For a list of the exhibitors currently booked into the show, please visit our Exhibitor List. Please note that our exhibitor list is subject to change without notice.

Where can I find layout of the Show?

To see a map of the show, please check back later. 

Is there food available at the Show?

There are a variety of food vendors at the Edmonton EXPO Centre, including a food court a short walk down the main hall from the show. Please note that the cafe and concession area are under Northlands “jurisdiction”–meaning, what will be open and serving food will be dependent on what is happening at the EXPO Centre that weekend. We make an effort to have one or two concessions within the Show as well.

Can I bring my pet to the Show?

Although we recognize you may want to bring your slightly fluffier friends with you, for everyone’s safety (including your pet’s!), we ask that all animals please remain in the comfort of their own homes. Service animals are an exception, of course.

Can I adopt or buy an animal at this Show?

No. We do not want to encourage impulse buys of animals, so we do not allow any animals to be purchased or adopted off the Show Floor. However, you may state your interest to the staff of the rescue or breeder and start the adoption process for the week following the Show!

I'm coming from out of town. Where can I stay?

There are a few options when it comes to accommodations: Ramada on Kingsway 11834 Kingsway Avenue Approximately 7.0 km from the Edmonton EXPO Centre www.ramadaedmonton.com  If you’d rather book into a different hotel, we recommend the use of a site like Expedia.ca* to find the best deal. *Selections are not in any way affiliated or officially endorsed by Family Productions Inc. or the Edmonton Pet Expo.

Do I need to have cash for the Show?

Although select exhibitors will have POS Debit/Credit machines, many do not. We recommend that you come to the show with cash in your wallet!

Are ATMs available?

Yes. There are a few ATMs located throughout the Edmonton EXPO Centre. However, the fees on these ATMs may be higher than you’re used to – so it’s probably best to be loaded with them dolla dolla bills!

What do I do if I lose something at the Show? Is there a lost and found?

Absolutely. If you have lost an item, please come to the Show Office located near Hall A and speak with us. We will do our best to reunite you with your lost possession(s)!

Who should I speak to if I have questions at the Show?

If you have any questions or concerns during the show, please come to the Show Office located near Hall A and we will be happy to help you.

May I take pictures and videos at the Show?

Sure, we’d love that! Feel free to post any photos/videos on social media and tag it with [@EdmPetExpo] so we can see it. Please be respectful when taking photos of exhibitors and your fellow guests – make sure you’ve got permission!

Is this an annual event?

Yes, we are here every January!

Can I bring my stroller onto the Show Floor?

Sure thing – we understand that the little ones may need a break from walking every now and then.

Is the Edmonton EXPO Centre/Show wheelchair accessible?

Yes, there is ample room to safely and easily maneuver throughout the building and on the Show Floor.

Are there wheelchairs available at the Show?

While the Edmonton EXPO Centre IS wheelchair-friendly, unfortunately there are no wheelchairs on-hand for public use.

I'm attending with a caregiver. Will we both need to purchase tickets?

At Family Productions Inc., we want everyone to be able to come and enjoy our tradeshows. If you require someone with you for assistance, only one adult admission ticket is required. That’s right–2 for the price of 1!

Can I get a refund on my ticket?

As your ticket is non-refundable, probably not. Please call our office at (780) 490-0215 with any concerns.

Vendor Questions

We’re happy to help with any and all exhibitor questions! Please call our office at 780-490-0215 or send us an email at info@edmontonshows.com